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By David at 06/10/2009 - 05:34
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Why do you charge a service fee?
A non-refundable service fee is charged at the time of booking in order to offer you the lowest prices and access to our customer care agents 7 days a week, 24 hours a day, and 365 days a year (including holidays). This fee is $10 per ticket
Are taxes included in the price of my fare?
The price of the tickets includes taxes and fees which are imposed on air transportation by government authorities. Taxes and fees, which may represent a significant portion of the cost of air travel are either included in the fare or shown separately in the "TAX" box(es) of the ticket(s).
What are the fees for changing my ticket?
Some major airline carriers, including but not limited to, US Airways, American and Delta, have changed their exchange policies for non-refundable tickets. Changes to tickets prior to departure date may result in large change fees plus additional applicable charges. On your departure date, the airline may charge additional fees for stand-by passengers. After departure, your ticket may have no residual value.
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